Privacy Policy

Effective Date: February 03, 2026

At Nagoodtee, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and disclose your information when you visit or make a purchase from our website. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit Nagoodtee, we collect certain information about your device and your interaction with the site. We also collect the information necessary to process your orders.

A. Information You Provide (Order Information)

When you make a purchase or attempt to make a purchase, we collect the following information:

• Identity Data: Your name.

• Contact Data: Billing address, shipping address, email address, and phone number.

  • Note: A valid phone number is mandatory for international shipping carriers to contact you regarding delivery.

• Payment Information: We do not store your credit card details. Payment data is processed securely by third-party gateways (such as PayPal or Stripe).

B. Information Collected Automatically (Device Information)

• Cookies & Log Files: We verify your IP address, browser type, time zone, and how you browse our site (e.g., which mushroom shelves you viewed). This helps us optimize our website and load the correct currency for your region.

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site. Specifically, we use this information for:

• Fulfillment: Picking, packing, and shipping your wooden furniture to your doorstep.

• Customs & DDP Services (Important): Since we ship Delivered Duty Paid (DDP) to North America, Europe, and Australia, we must use your order details to generate Commercial Invoices. We provide this data to customs authorities to pay Import Duties and Taxes on your behalf.

• Communication: Providing you with order confirmations, invoices, and shipping tracking updates.

• Screening: Screening our orders for potential risk or fraud.

• Marketing: If you have opted in, we may send you emails about our new nature-inspired collections. You can unsubscribe at any time.

3. Sharing Your Information

We do not sell your personal data. However, to operate our global business, we share your information with trusted third parties:

• Logistics Providers: We share your Name, Shipping Address, and Phone Number with carriers (such as UPS, FedEx, DHL) to effect delivery.

• Customs Brokers: To facilitate the DDP service, your data is shared with customs brokers to clear your goods through border control without you having to pay fees.

• Service Platforms: We use third-party platforms (e.g., Shopify, Google Analytics) to power our online store and understand customer behavior.

• Legal Compliance: We may disclose your information to comply with applicable laws and regulations, or to protect our rights.

4. International Data Transfers

Nagoodtee operates globally.

• If you are located in the European Economic Area (EEA), United Kingdom, or Australia, please note that your personal information will be transferred to and processed in the United States and other jurisdictions where our servers and fulfillment centers are located.

• We rely on recognized legal bases to transfer data securely and in compliance with GDPR and other privacy laws.

5. Your Rights (GDPR & CCPA)

Depending on your location, you have specific rights regarding your personal data:

• Access: You have the right to request access to the personal information we hold about you.

• Correction: You have the right to ask us to correct or update your information.

• Erasure: You have the right to ask us to delete your personal information (subject to certain legal exceptions, such as tax record-keeping).

• Opt-Out: You may opt out of targeted advertising or marketing emails at any time.

How to Exercise Your Rights: Please contact us via the email address below. We may require you to verify your identity before we can respond to your request.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We are required by law to retain certain transaction details for tax and accounting purposes (typically up to 7 years).

7. Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

8. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

• Email: [email protected]

• Address: 17390 Riva Ridge Dr, Moreno Valley, CA 92555

• Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)